WHAT WE DO
Education management
We help universities and colleges improve their performance. We review and consult on how higher education providers can better achieve the regulatory compliance requirements (such as the “Higher Education Standards Framework” including Threshold Standards), which all providers must meet in order to enter and remain within Australia’s higher education system.
Corporate governance
A common goal for many organisations is to have the most effective governance framework in place that best meets their individual circumstances and needs – helping to drive enhanced organisational performance while at the same time aiding conformance with various requirements (e.g. the company’s constitution, policies, controls and procedures as well as with applicable external regulations and laws
Strategic planning
It’s hard to accomplish anything without a plan. Our experienced staff can work with you to create or improve upon your organisation’s strategic plan. We can help develop your mission, vision and values, identify your strengths, opportunities, threats and weaknesses, conduct an environmental scan, establish goals, key messages, strategies and tactics, and monitor and evaluate your performance.
edTech
We help providers establish and make better use of educational technologies such as Learning Management Systems (LMS), Student Management Systems (SMS) and Customer Relationship Management (CRM) applications. We review technological processes and educational resources to help improve user performance.
Business with Australia
The China-Australia Free Trade Agreement (ChAFTA) has unlocked significant opportunities for Australia and China for both goods and services. Our bilingual staff can help your business to take advantage of these opportunities. We assist Chinese companies wanting to import from or export to Australia and act as agents and representatives for Chinese companies within Australia.
Business with China
China is a complex market which can be difficult to navigate on multiple levels – cultural, legal, commercial, and political. Competition for market share is also intense. Our knowledge and insight help Australian companies navigate these complexities. Our staff can provide general import and export advice and market and supply selection assistance to organizations ready to engage with China.
CSR / sustainability
Sometimes referred to as “enlightened self-interest” corporate social responsibility is “the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large”
Issues and crises communication
“Crisis communications is a branch of PR that is designed to protect and defend an individual, company, or organization, usually from a reactive response, facing a swelling public challenge to its reputation, brand, and community. Throughout the course of history, we’ve learned that all that’s required to ignite a negative firestorm is a spark from a single voice or an organized congregation”
Risk management
Risk management requires “…well-established and effective functioning processes to regularly identify exposures, assess the related risks, establish the associated controls, and assess key controls and management issues and actions”
Stakeholder engagement
“Public relations is about reputation – the result of what you do, what you say and what others say about you. Public relations is the discipline which looks after reputation, with the aim of earning understanding and support and influencing opinion and behaviour. It is the planned and sustained effort to establish and maintain goodwill and mutual understanding between an organisation and its publics”
Workshops & speaking
Our experienced team can deliver presentations and workshops on a variety of business topics. We tailor our talks to your needs.
Executive education
We understand the difficulties of planning and implementing management and executive education programs. We advise and build on leadership capabilities for individuals and organisations by connecting them with leading-edge development programs, curriculum designers, facilitators, coaches and mentors.
Reviewing
We’re regularly called upon to review programs, institutions, people, manuscripts, reports and plans. Over the years, we’ve worked with some of the world’s leading institutions and corporations to help improve business performance, publications and the quality of higher education courses.